Before our team arrives, please clear the area of personal items and small furniture. Vacuuming the carpets to remove surface debris and securing pets away from the cleaning area are also recommended. This allows our technicians to focus directly on deep cleaning your carpets efficiently.

Our carpet cleaning service is very effective at removing pet odors and stains. We use specialized cleaning solutions and techniques designed to tackle these specific issues. While we strive to remove all traces, the complete removal can sometimes depend on the depth and age of the stains.

We recommend staying off freshly cleaned carpets for at least 6 hours. This allows them to dry thoroughly and prevents re-soiling. Walking on damp carpets can also transfer dirt from shoes and potentially set new stains.

Yes, our carpet cleaning methods are safe for both children and pets. We use non-toxic, eco-friendly cleaning agents that effectively clean without leaving harmful residues. Ensuring the cleaned area is fully dry before use adds an extra layer of safety.

Carpet cleaning can be performed any time of the year, but many clients prefer spring or early fall. These seasons typically provide moderate temperatures and lower humidity, which aid in faster drying times and reduce the likelihood of mold growth after cleaning. However, choosing a time when your home can be ventilated, if needed, is also crucial regardless of the season.