Typically, carpets will be dry within 6-12 hours depending on humidity and air circulation. We use powerful extraction equipment to remove as much moisture as possible. You can walk on the carpet immediately, but we recommend waiting until fully dry for heavy use.

Absolutely! We use eco-friendly, non-toxic cleaning solutions that are completely safe for your family and pets. All our products are biodegradable and leave no harmful residue.

We recommend professional carpet cleaning every 6-12 months for residential properties, or more frequently for high-traffic areas. Commercial spaces may need quarterly cleaning depending on foot traffic.

We can move most light furniture as part of our service. However, we ask that you remove small items, breakables, and electronics. Heavy furniture like entertainment centers or beds typically remain in place, and we clean around them.

We have a very high success rate with stain removal using professional-grade equipment and solutions. While we can remove most stains, some older or set-in stains (like bleach damage or permanent dyes) may not be fully removable. We'll always do our best and discuss results honestly.

We accept cash, checks, and all major credit cards including Visa, MasterCard, American Express, and Discover. Payment is due upon completion of service.

Yes! We stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with our service, we'll return to re-clean the affected areas at no additional charge.

We recommend scheduling at least 3-5 days in advance to ensure your preferred time slot. However, we also offer same-day service when available for urgent needs.